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Legal
Your privacy matters to us. This policy explains exactly what data we collect, why we collect it, and how it's protected. Last updated: February 2025.
Section 01
We collect information you voluntarily provide — such as your name, email, shipping address, and payment details — when you register, place an order, or contact us. We also automatically collect device and usage data (IP address, browser type, pages visited) to improve our services.
Section 02
We use your data to process orders, personalise your experience, send transactional emails and relevant promotions (with your consent), detect fraud, and comply with legal obligations. We never sell your data to third parties for their own marketing purposes.
Section 03
We may share your data with trusted service providers (payment processors, delivery partners, analytics tools) strictly to operate our platform. All third parties are contractually obligated to protect your data and use it only as instructed by us.
Section 04
We implement industry-standard security measures including TLS encryption, access controls, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure — if you suspect a breach, contact us immediately.
Section 05
We use essential cookies to operate the site, performance cookies to understand usage patterns, and optional marketing cookies to deliver relevant ads. You can manage your cookie preferences at any time through your browser settings or our cookie banner.
Section 06
You have the right to access, correct, download, or delete your personal data at any time. You can also withdraw consent for marketing communications or request data portability. To exercise any of these rights, contact our Privacy Officer at privacy@tulos.com.